Skip to content

News

Day in a life of probation officer – Katharina Heitz

Is the day of a probation officer in Germany similar to the one of someone working in Romania? In the series ‘A day in the life of a probation officer’, we publish articles written by probation officers from different countries in Europe to see if their days look alike or are very different from each other. This article is written by Katharina Heitz, a probation officer from Germany.

After a few hearings in court, I take the train to the office. Unsuspecting, I walk along the castle park. My office is located in the most beautiful part of the city: the baroque castle. Halfway there, a client sits on a bench. He looks ostentatiously at the ground. When he sees me, he runs toward me and greets me with the words: “I want to go back to prison! Do something!” I invite him to follow me to the office.

Mr. XY served 5 years in prison for a botched robbery. Now another 5-year probation period followed. While in prison, he completed an apprenticeship. The debts, because of which he committed the robbery, have now been rehabilitated with the help of a fund for delinquent people.

He has found a good job and spent his free time with changing girlfriends. Life has been good! But now this: The bank informed him that they wanted to change the terms of termination. Mr. XY understood, often expecting negative things in life: His account has been cancelled. So he went and withdrew the entire sum of €2,000. He put the money in his fanny pack. On the way home, he lost the money…

The job of a German probation officer is to prevent their clients from committing further crimes. How that can be accomplished can only be determined on a case-by-case basis. In particular, the history of criminal behavior, a criminogenic environment as well as criminogenic attitudes play a central role there.

In Mr. XY’s case, however, it was predominantly a matter of coping with frustration and thus negative feelings and solving problems in a socially adequate way. So I offered him to bring letters to me that he did not understand so that we could read and understand them together. He gratefully accepted the offer and did not want to go back to prison after all.

Related News

Keep up to date with the latest developments, stories, and updates on probation from across Europe and beyond. Find relevant news and insights shaping the field today.

New

Alternatives to pre-trial detention, Community Sanctions and Measures, Framework Decisions, Technology

Future of Criminal Justice: CEP’s Contribution to Key 2025 Dialogues

27/01/2026

Throughout 2025, CEP and its representatives actively participated in the online Technical meetings ahead of the HLF as well as the High Level Forum on Future of Criminal Justice taking place on 4-5 March 2025, 20-21 May 2025 and 1-2 October 2025 in Brussels, Belgium.

Recap

Alternatives to pre-trial detention

Recap: Webinar on Alternatives to Detention 2026

26/01/2026

On Thursday 22 January, CEP hosted the first webinar of 2025 on the topic of Alternatives to Detention. The session led by Ms. Marina Pajoni from the French Prison and Probation Service titled „Problem Solving Justice in Pracitce: The Meuse Probation Service´s Approach to Drug Addiction“ introduced an innovative programme developed by the Meuse Probation Service in close cooperation with the French Ministry of Justice.

New

Education and Training

CEP launches an interactive European map of probation education and training institution contacts

22/01/2026

The CEP is pleased to inform its members that a new dedicated section has been developed on the CEP website featuring an interactive map of Europe.

New

CEP Events

CEP activity calendar 2026

20/01/2026

As we begin the new year, we would like to thank all CEP members, partners, and participants for your continued engagement and valuable contributions. Your involvement plays an essential role in shaping CEP’s work and activities.

We are pleased to share the CEP calendar for 2026, which provides an overview of the events planned for the year ahead. We look forward to continuing our collaboration and welcoming you to upcoming CEP activities throughout the year.

Thank you for being part of the CEP community.

New

CEP members, Gender-based violence

Interventions Alliance’s Eden House Recognized as Outstanding

15/01/2026

CEP is delighted to share that Eden House, an Interventions Alliance residential service for women with high-risk or complex needs on probation, has been rated “Outstanding” overall by HM Inspectorate of Probation. In 2022, Eden House was honored with the CEP Public Protection Award. Our sincere congratulations to the team for this remarkable achievement.

 

New

Education and Training

The Judicial Training Dashboard

14/01/2026

The European Training Platform (ETP) is a search tool for justice professionals. You can find self-learning materials on a great variety of EU law practice areas and related topics, as well as links to training providers’ homepages and course catalogues.

Subscribe to our bi-monthly email newsletter!