Previous Article
News
PBNI changes lives with innovating app
Improve probation with technology, that is wat Gail McGreevy and Ivor Whitten from PBNI wanted to achieve. That is why they came up with the idea of producing an app. With success, because their app ‘Changing Lives’ won a Digital DNA award for ‘App of the Year’.
The aim of the app is to help people on their journey of desistance from crime. The app contains a journal, in which people can write down their thoughts and feelings and track progress or see patterns is their behavior. There also is a section on addictions and mental health with resources to assist people to overcome addictions and improve their mental health. There is a contact section where people can easily contact counselling services, probation staff, medical staff and others. Within the app there also is a section on information about pre-sentence reports and what can be expected when someone is subject to probation supervision.
Production process
To produce an app, only having an idea is not enough. According to McGreevy there was a lot of research involved in advance. “We researched what was already available and thought there was a gap in the market for an app specifically for people on probation. “They set up a working group and did a survey with potential users of the app. “We got lots of feedback from staff and service users and that helped us develop the app.”
In the process of designing the app McGreevy and Whitten were assisted by staff within probation. Staff from communications, psychology, learning and development and operations. “We then tendered for a technical company to translate our ideas into an app. We were lucky to work with a local based company, called ‘Sugar Rush’, who understood our business and helped make the app a reality.”
Award
Winning the award is a great acknowledgement for their hard work. “We are very lucky in probation to have a leader in Cheryl Lamont who encourages creativity and innovation. The award was recognition of that innovation. It has also given us the confidence and inspiration to look at other digital solutions within Probation in Northern Ireland.”
Download
Are you interested in downloading the app? Changing Lives is already available in the App Store (Apple) and in Google Play (Android). Go to this website for more information on the app and where to download it.
Related News
Keep up to date with the latest developments, stories, and updates on probation from across Europe and beyond. Find relevant news and insights shaping the field today.
New
Uncategorized
CEP at the EMPRO Symposium hosted by ERA
04/02/2026
CEP actively contributed to the EMPRO Knowledge Exchange Symposium hosted by the Academy of European Law (ERA) in Trier on 28–29 January, bringing together practitioners, policymakers, and researchers to reflect on the implementation of EU Framework Decisions in probation and supervision.
New
Alternatives to pre-trial detention, Community Sanctions and Measures, Framework Decisions, Technology
Future of Criminal Justice: CEP’s Contribution to Key 2025 Dialogues
27/01/2026
Throughout 2025, CEP and its representatives actively participated in the online Technical meetings ahead of the HLF as well as the High Level Forum on Future of Criminal Justice taking place on 4-5 March 2025, 20-21 May 2025 and 1-2 October 2025 in Brussels, Belgium.
Recap
Alternatives to pre-trial detention
Recap: Webinar on Alternatives to Detention 2026
26/01/2026
On Thursday 22 January, CEP hosted the first webinar of 2025 on the topic of Alternatives to Detention. The session led by Ms. Marina Pajoni from the French Prison and Probation Service titled „Problem Solving Justice in Pracitce: The Meuse Probation Service´s Approach to Drug Addiction“ introduced an innovative programme developed by the Meuse Probation Service in close cooperation with the French Ministry of Justice.
New
Education and Training
CEP launches an interactive European map of probation education and training institution contacts
22/01/2026
The CEP is pleased to inform its members that a new dedicated section has been developed on the CEP website featuring an interactive map of Europe.
New
CEP Events
CEP activity calendar 2026
20/01/2026
As we begin the new year, we would like to thank all CEP members, partners, and participants for your continued engagement and valuable contributions. Your involvement plays an essential role in shaping CEP’s work and activities.
We are pleased to share the CEP calendar for 2026, which provides an overview of the events planned for the year ahead. We look forward to continuing our collaboration and welcoming you to upcoming CEP activities throughout the year.
Thank you for being part of the CEP community.
New
CEP members, Gender-based violence
Interventions Alliance’s Eden House Recognized as Outstanding
15/01/2026
CEP is delighted to share that Eden House, an Interventions Alliance residential service for women with high-risk or complex needs on probation, has been rated “Outstanding” overall by HM Inspectorate of Probation. In 2022, Eden House was honored with the CEP Public Protection Award. Our sincere congratulations to the team for this remarkable achievement.
Subscribe to our bi-monthly email newsletter!
"*" indicates required fields
- Keep up to date with important probation developments and insights.